Shipping policy

Shipping

Shipping charges are determined based on factors such as package weight, size, and destination. Unless specific shipping instructions are provided, we will opt for the most cost-effective shipping route. Our default shipping method is Australia Post, and options for Post insurance and FedEx are available upon request. However, please be aware that FedEx shipments often involve higher costs compared to Postal Service. Any Customs and import fees remain the responsibility of the Customer. In cases where shipments are misdirected due to factors beyond our control, applicable charges will be billed to you as per carrier policies.

While we aim to provide automated shipping fee calculations during the ordering process, it's important to note that these calculations may not always be 100% accurate. We apologize for any inconvenience this may cause. In situations where the shipping charges during checkout are inadequate to cover your order, we will promptly contact you to issue an additional invoice.